By Phil Villegas “They say it has no memory (the Pacific Ocean). That’s where I want to live the rest of my life. A warm place with no...

By Phil Villegas With the new year, comes new year’s resolutions. Usually these are personal in nature, looking to improve certain...

By Phil Villegas With the Holiday season upon us, many dealerships are planning year-end parties to celebrate the year. These gatherings...

By Marilou C. Vroman, CPA, CFE ‘Tis the season for open enrollment and the barrage of medical insurance options graciously delivered to...

By Marilou C. Vroman, CPA, CFE Albert Einstein is credited with the statement “The definition of insanity is doing the same thing over...

By Marilou C. Vroman, CPA, CFE In many years working as a dealership controller and as an internal auditor, I’ve unfortunately seen...

By Marilou C. Vroman, CPA, CFE Those who know me know I tend to focus on fixed operations because I find this to be the area with...

By Marilou C. Vroman, CPA, CFE In dealerships, pay plans are typically designed to motivate behavior that is beneficial to the dealership....

By Phil Villegas During my career I have been fortunate enough to experience a multitude of dealership buy/sell transactions, from being...

By Samantha Millard You heard it on the news, you received notifications on your phone, you received mail letting you know you have a...

By Anthony Valdelamar Vaccinated numbers are high and new Covid-19 infection rates are low, but now The Great Resignation says hello....

By Phil Villegas When was the last time your General Manager wanted to spread a large gain over a few months or to pick it up during the...

By Anthony Valdelamar As we come to the light at the end of the pandemic, an increasing number of consumers are ready to begin expending...

By Marilou Vroman, CPA, CFE As supply chain constraints continue to put pressure on vehicle inventory days’ supply, dealers are realizing...

By Luis Deville Customer satisfaction has traditionally been a high priority for dealers. With the impact of customer surveys and social...

By Samantha Millard In 2019, Cars.com issued study findings that said 62% percent of new cars sold in The United States are bought by...

By Anthony Valdelamar If your dealership is not capitalizing on social media, you are falling behind. Social media has taken the world by...

By Marilou C. Vroman, CPA, CFE As time has progressed, we have found more dealers spending time away from their stores and entrusting...

By Marilou C. Vroman, CPA, CFE Buying and selling dealership’s is no small task, nor is it something to be taken lightly. With...

By Phil Villegas For a few select franchises, the desirability of some of their most popular models will often attract a cast of...