Historic Financial Analysis Can Improve Future Results… Particularly in These Fortuitous Times
By Phil Villegas “They say it has no memory (the Pacific Ocean). That’s where I want to live the rest of my life. A warm place with no...
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Dec 9, 20212 min read
Trimming the Fat From the Month-End Close
By Phil Villegas With the new year, comes new year’s resolutions. Usually these are personal in nature, looking to improve certain...
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Dec 1, 20211 min read
‘Tis the Season for Vendor Holiday Gifts
By Phil Villegas With the Holiday season upon us, many dealerships are planning year-end parties to celebrate the year. These gatherings...
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Nov 17, 20212 min read
Preventive Care Is the Best Care
By Marilou C. Vroman, CPA, CFE ‘Tis the season for open enrollment and the barrage of medical insurance options graciously delivered to...
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Nov 9, 20215 min read
The Best Time to Fix a Roof Is When the Sun Is Shining
By Marilou C. Vroman, CPA, CFE Albert Einstein is credited with the statement “The definition of insanity is doing the same thing over...
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Nov 4, 20212 min read
Four Simple Steps to Control Your Travel and Entertainment Expense
By Marilou C. Vroman, CPA, CFE In many years working as a dealership controller and as an internal auditor, I’ve unfortunately seen...
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Sep 15, 20212 min read
Service Loaner Abuse, What You Can Do to Prevent It
By Marilou C. Vroman, CPA, CFE Those who know me know I tend to focus on fixed operations because I find this to be the area with...
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Aug 31, 20212 min read
The Hidden Truth Behind Service Pay and CSI Scores
By Marilou C. Vroman, CPA, CFE In dealerships, pay plans are typically designed to motivate behavior that is beneficial to the dealership....
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Aug 24, 20211 min read
Ego is the Single Greatest Cause of Unsuccessful Dealership Acquisitions
By Phil Villegas During my career I have been fortunate enough to experience a multitude of dealership buy/sell transactions, from being...
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Jul 13, 20212 min read
The Age of Security Breaches: What They Mean and How to Prevent Them
By Samantha Millard You heard it on the news, you received notifications on your phone, you received mail letting you know you have a...
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Jul 1, 20213 min read
Are You a Manager or a Leader? Retaining Your Employees Through Great Leadership
By Anthony Valdelamar Vaccinated numbers are high and new Covid-19 infection rates are low, but now The Great Resignation says hello....
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Jun 24, 20212 min read
Does your Dealership have a One-Way Policy with Deferring Losses?
By Phil Villegas When was the last time your General Manager wanted to spread a large gain over a few months or to pick it up during the...
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May 27, 20213 min read
How Your Dealership Can Zoom Into Generation Z’s Newfound Buying Power
By Anthony Valdelamar As we come to the light at the end of the pandemic, an increasing number of consumers are ready to begin expending...
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May 5, 20212 min read
Pre-Owned Inventory Opportunities Delivered Daily, Right from Your Service Drive
By Marilou Vroman, CPA, CFE As supply chain constraints continue to put pressure on vehicle inventory days’ supply, dealers are realizing...
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Apr 21, 20212 min read
Small Gestures = BIG IMPACT on Customer Satisfaction
By Luis Deville Customer satisfaction has traditionally been a high priority for dealers. With the impact of customer surveys and social...
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Apr 13, 20212 min read
Women Represent a Powerful Market Segment: Here Is How Dealerships Can Capture the Most of It.
By Samantha Millard In 2019, Cars.com issued study findings that said 62% percent of new cars sold in The United States are bought by...
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Apr 6, 20213 min read
Revamping Your Dealership's Online Reputation
By Anthony Valdelamar If your dealership is not capitalizing on social media, you are falling behind. Social media has taken the world by...
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Mar 25, 20213 min read
The Delicate Balance Between Empowerment and Maintaining Control
By Marilou C. Vroman, CPA, CFE As time has progressed, we have found more dealers spending time away from their stores and entrusting...
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Mar 17, 20212 min read
Avoiding Closing Table Surprises
By Marilou C. Vroman, CPA, CFE Buying and selling dealership’s is no small task, nor is it something to be taken lightly. With...
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Mar 10, 20212 min read
Characters Welcome... But No Brokers
By Phil Villegas For a few select franchises, the desirability of some of their most popular models will often attract a cast of...
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